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Professional Experience

Principal Software Engineer

ZoomInfo (June 2022 – Present)
As a Principal Software Engineer, I lead complex, high-impact projects that leverage AI and scalable architectures to enhance business outcomes:

  • ZOOMINFO Copilot: Designed and developed an advanced AI-driven platform that delivers targeted account signals, optimizing sales strategies and significantly improving revenue generation.

  • Phoenix Project: Engineered a cutting-edge Kafka-based event export system, streamlining data integration and reducing customer attrition rates by 2%.

  • Advanced Data Exports Transformation: Spearheaded the re-architecture of core systems, increasing system availability by 90% and achieving a fivefold performance improvement, benefiting over 35,000 global customers.

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Senior Engineer

Wayfair LLC (Nov 2019 – June 2022)
At Wayfair, I delivered innovative solutions that automated sales processes and enhanced operational efficiency:

  • HiWay Platform: Led the creation of a customer sales management platform, automating workflows to achieve a 20% sales increase and saving over $1 million in licensing costs.

  • Territory Automation & Account Cadence: Developed automation systems for territory management, reducing manual interventions and saving $700K annually while boosting sales by 20%.

  • AI/ML Call Transcript Analyzer: Built an AI-powered platform for sales call analytics, improving customer satisfaction by 10% and saving $500K annually.

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Technology Architect

Infosys Technologies (US) (Nov 2015 – March 2017)
As a Technology Architect, I designed and implemented scalable solutions for global enterprises:

  • Walmart Merchandising Platform: Modernized legacy systems by transitioning to a microservices architecture, cutting time-to-market by 80% and saving $200K annually.

  • Nike Online Web: Delivered robust architectural solutions that accelerated development cycles by 10% and reduced operational costs.

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Application Architect

IBM India Pvt. Ltd. (Jan 2008 – Dec 2014)
At IBM, I played a pivotal role in driving innovation and operational excellence:

  • Vodafone M-Pesa: Architected the core system for one of the world’s largest mobile wallet platforms, supporting $315 billion in annual transactions.

  • Mentored a team of 20+ engineers, conducted 50+ project reviews, and secured £10 million in new business opportunities.

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Senior Developer

Red Tray Interactive Solutions Pvt. Ltd. (Oct 2006 – Jan 2008)

  • Delivered custom learning management solutions, ensuring high-quality deliverables aligned with client objectives.

  • Optimized software delivery processes, resulting in reduced timelines and improved customer satisfaction.

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