Dileep Kumar Pandiya: Innovating Technology, Inspiring Minds
Dileep Kumar Pandiya: Innovating Technology, Inspiring Minds
Professional Experience
Principal Software Engineer
ZoomInfo (June 2022 – Present)
As a Principal Software Engineer, I lead complex, high-impact projects that leverage AI and scalable architectures to enhance business outcomes:
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ZOOMINFO Copilot: Designed and developed an advanced AI-driven platform that delivers targeted account signals, optimizing sales strategies and significantly improving revenue generation.
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Phoenix Project: Engineered a cutting-edge Kafka-based event export system, streamlining data integration and reducing customer attrition rates by 2%.
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Advanced Data Exports Transformation: Spearheaded the re-architecture of core systems, increasing system availability by 90% and achieving a fivefold performance improvement, benefiting over 35,000 global customers.
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Senior Engineer
Wayfair LLC (Nov 2019 – June 2022)
At Wayfair, I delivered innovative solutions that automated sales processes and enhanced operational efficiency:
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HiWay Platform: Led the creation of a customer sales management platform, automating workflows to achieve a 20% sales increase and saving over $1 million in licensing costs.
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Territory Automation & Account Cadence: Developed automation systems for territory management, reducing manual interventions and saving $700K annually while boosting sales by 20%.
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AI/ML Call Transcript Analyzer: Built an AI-powered platform for sales call analytics, improving customer satisfaction by 10% and saving $500K annually.
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Technology Architect
Infosys Technologies (US) (Nov 2015 – March 2017)
As a Technology Architect, I designed and implemented scalable solutions for global enterprises:
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Walmart Merchandising Platform: Modernized legacy systems by transitioning to a microservices architecture, cutting time-to-market by 80% and saving $200K annually.
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Nike Online Web: Delivered robust architectural solutions that accelerated development cycles by 10% and reduced operational costs.
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Application Architect
IBM India Pvt. Ltd. (Jan 2008 – Dec 2014)
At IBM, I played a pivotal role in driving innovation and operational excellence:
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Vodafone M-Pesa: Architected the core system for one of the world’s largest mobile wallet platforms, supporting $315 billion in annual transactions.
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Mentored a team of 20+ engineers, conducted 50+ project reviews, and secured £10 million in new business opportunities.
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Senior Developer
Red Tray Interactive Solutions Pvt. Ltd. (Oct 2006 – Jan 2008)
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Delivered custom learning management solutions, ensuring high-quality deliverables aligned with client objectives.
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Optimized software delivery processes, resulting in reduced timelines and improved customer satisfaction.